Annual plans offer significant savings, up to 25% off the monthly price. You also lock in the current price for a full year, protecting you from any potential price increases.

Yes, you can upgrade to an annual plan at any time. We'll prorate your existing subscription and apply any remaining credit to your new annual plan.

We offer a 7-day money-back guarantee for all new annual subscriptions. If you're not satisfied, contact our support team within the first 7 days for a full refund.

You can cancel your annual subscription at any time. While we don't offer prorated refunds for partial years, you'll continue to have access to your plan until the end of your billing cycle.

Invoices are sent to the email address used for purchasing the subscription. If you are unable to locate them, please reach out to us, and we will resend them.

SyncSheetsPro does not provide complete two-way synchronization, but it does offer two-way sync features for specific use cases. When adding new pages, the sync works both ways—new Notion pages will appear in Google Sheets, and new rows in Sheets will be created in Notion. For updates, the default behavior syncs data from Notion to Sheets, but you can enable the "synced columns" feature to allow specific columns to update from Sheets back to Notion while keeping the others unchanged. When it comes to deletions, pages removed in Notion can be reflected in Sheets through a full database scan, but deleted rows in Sheets will not be removed from Notion. Similarly, newly added properties in Notion can be synced to Sheets with a full database scan, but the reverse is not supported.

You can easily display the page title instead of just the Page ID by adding a rollup column. Configure the rollup column to reference the relation, select the title property, and set the calculation method to "Show original." This will allow you to see both the Page ID and the corresponding title in your sheet.

If your plan includes manual sync options, you can trigger synchronization at any time by opening the add-on and selecting "Run sync now."

Currently, the Notion API does not support database views or provide a way to retrieve the exact column order from Notion. The columns in Google Sheets are arranged in the sequence they are returned by the API. The Notion team is working on potential improvements.

When duplicating a template or database, all newly created pages share the same creation timestamp. Because of this, when SyncSheetsPro retrieves data from the Notion API, the page order may appear random rather than matching the original order in Notion.

The Page ID column is essential for SyncSheetsPro to correctly match and update rows in Google Sheets. Removing this column will break the sync functionality. If there are columns you don’t need to see, we recommend hiding them rather than deleting them.

Yes\! You are free to reorder, rename, or hide columns in your Google Sheet without affecting the sync. SyncSheetsPro identifies columns uniquely, so changes to their order will not disrupt synchronization with Notion.

With an Advanced or Premium plan, the full database scan feature will detect and add any new columns you create in Notion during the next sync. If you're on the Pro plan, you’ll need to disconnect and reconnect the database to update the sheet structure.

To ensure compatibility with Google Sheets, date ranges are split into two separate columns: one for the start date and one for the end date.

Since Google Sheets doesn’t have a built-in multi-select feature, SyncSheetsPro combines selected values into a single cell, separated by commas. If you need a different format, you can use spreadsheet formulas to split and manipulate the data as needed.

Yes, pages deleted in Notion can be removed from Google Sheets by performing a full database scan.

Yes, all Notion database columns are synchronized, even if they are hidden in your Google Sheet. You can hide any unnecessary columns to keep your sheet organized.

Make sure the Notion database used in your formula is shared with the SyncSheetsPro integration. The same applies to relations and rollups—any related databases need to be properly shared for data to sync correctly.