Terms and Conditions Content

Last Updated: December 17, 2024

1. Introduction
Welcome to SyncSheetsPro ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the SyncSheetsPro Google Workspace Add-On application (the "Service"). By using the Service, you agree to be bound by these Terms.

2. Definitions

  • "Service" means the SyncSheetsPro Google Workspace Add-On application that is hosted on our servers and/or cloud infrastructure that you may execute remotely.
  • "Content" means any data, information, or content processed through our Service.
  • "Intellectual Property Rights" means all industrial property and copyrights, including patents, trademarks, designs and models, copyrights (including software and source code, specifications, and documentation).
  • "Operating Policies" means our operational rules, guidelines, and processes, including our Privacy Policy.

3. Acceptance of Terms
By installing, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service. The Services are exclusively reserved for professional use and are not available to minors under the age of 18.

4. Account Registration and Security

4.1. Requirements

  • You must have a valid Google Workspace account to use the Service.
  • You are responsible for maintaining the security of your account.
  • You must keep all credentials, User IDs, and passwords confidential.
  • You must immediately notify us of any unauthorized use or security breach.

4.2. Account Responsibility

  • Each account is personal and can only be accessed by you or users you authorize.
  • You are responsible for all activities occurring under your account.
  • We reserve the right to suspend or terminate accounts for violations of these Terms.

5. Privacy and Data Protection

5.1. Data Collection and Use

  • Our use of your personal information is governed by our Privacy Policy.
  • We process data in accordance with applicable data protection laws, including GDPR.
  • You agree that we may collect and use technical data about your devices and software.

5.2. Data Retention

  • Primary data storage occurs in your Google Account.
  • We retain your data for 30 days following account termination.
  • We have no obligation to retain data beyond this period.
  • You are responsible for maintaining backup copies of your data.
  • We are not responsible for any loss of data.

6. Software and Updates

6.1. License Grant
SyncSheetsPro gives you a personal, worldwide, royalty-free, non-assignable, and non-exclusive license to use the software provided as part of the Services.

6.2. Updates and Modifications

  • The Add-on may be updated automatically when new versions are available.
  • Updates may include upgrades, bug fixes, patches, and new features.
  • You expressly consent to automatic updates.
  • We may modify or discontinue features at any time.
  • We have no obligation to provide updates or maintain specific features.

7. Subscription and Billing

7.1. Fees and Payment

  • Certain features require a paid subscription.
  • All billing inquiries should be directed to [email protected].
  • Prices are subject to change with notice.
  • All amounts are due immediately upon termination.

7.2. Refund Policy

  • Refunds are available within 30 days of purchase if the product is unused.
  • Used product refunds are evaluated case-by-case.
  • Contact [email protected] for refund requests.

8. User Obligations and Restrictions

8.1. Acceptable Use
You agree to:

  • Use the Service in compliance with all applicable laws.
  • Not attempt to circumvent technical limitations.
  • Not interfere with the Service's operation.
  • Not use the Service to harm others or spread malware.

8.2. Content Restrictions
You warrant that any Content processed through the Service shall not:

  • Infringe any Intellectual Property Rights.
  • Contain harmful code or malware.
  • Contain unlawful, harassing, or objectionable material.
  • Contain sensitive personal data.
  • Be false, misleading, or inaccurate.

9. Intellectual Property Rights

9.1. Ownership

  • The Service and all related intellectual property rights belong to SyncSheetsPro.
  • You retain ownership of data you input into the Service.
  • The SyncSheetsPro name, logo, and related marks are our trademarks.

9.2. Restrictions
You may not:

  • Copy, modify, or distribute the Service.
  • Reverse engineer the software.
  • Remove or alter any proprietary notices.
  • Use our trademarks without written permission.

10. Warranties and Disclaimers

10.1. Service Quality

  • We provide Services using commercially reasonable skill and care.
  • We do not guarantee error-free or uninterrupted service.
  • We make no specific promises about features or reliability.

10.2. Disclaimer

  • Services are provided "as is."
  • We exclude all warranties to the extent permitted by law.
  • This includes implied warranties of merchantability and fitness.

11. Limitation of Liability

11.1. Liability Caps

  • Our total liability is limited to amounts paid in the past 12 months.
  • We are not liable for indirect, special, or consequential damages.
  • This includes lost profits, revenues, or data.

11.2. Exceptions

  • Liability limits don't apply to gross negligence or willful misconduct.
  • Some jurisdictions don't allow liability limitations.

12. Business Uses
If using our Services for business purposes, you agree to:

  • Accept these terms on behalf of your business.
  • Indemnify us against claims arising from your use.
  • Hold us harmless from related damages and legal fees.

13. Force Majeure
We're not responsible for delays due to:

  • Strikes or labor disputes.
  • Internet connection issues.
  • Cyber-attacks.
  • Other events beyond our control.

14. Term and Termination

14.1. Termination Rights

  • We may terminate for violations of these Terms.
  • You may terminate by uninstalling the Add-on.
  • Either party may terminate if Force Majeure extends beyond 60 days.

14.2. Effect of Termination

  • All amounts become immediately due.
  • Access to account and data ceases.
  • No refund of prepaid fees.
  • Data retained for 30 days only.

15. Changes to Terms

  • We may modify these Terms at any time.
  • Changes posted on our website.
  • 14 days' notice except for legal/new feature changes.
  • Continued use indicates acceptance.

16. Contact Information

SyncSheetsPro
PO Box 45
Stevenson, MD 21153

Website: https://syncsheetspro.co
Billing: [email protected]

17. General Provisions

17.1. Governing Law

  • These Terms are governed by Maryland law.
  • Disputes subject to Maryland courts.

17.2. Severability

  • Invalid provisions shall be severed.
  • Remaining provisions remain in effect.

17.3. Entire Agreement

  • These Terms constitute the complete agreement.
  • They supersede all prior agreements.
  • No modifications except in writing.

18. Documentation and Support
For support inquiries or documentation:

  • Create a support ticket through our website.
  • Email us at [email protected].
  • Response times based on subscription level.

By using SyncSheetsPro, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.